We have done our best to display as accurately as possible the colours of the products shown on the noirgris.com and noirgris.com/shop web sites. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Online orders are generally processed within 24 hours of receipt, although not on weekends or holidays.

Should the ordered item not be available at the moment, or in case of any delay of delivery, we will inform you via e-mail.

All prices at the noir et gris online shop are stated in CAD. They do not include shipping costs and VAT. Shipping costs are calculated separately for each sent package.

VAT, customs and administration fees are paid by the customer upon receiving the goods. They differ from country to country, and are therefore not included in our prices.

noir et gris products are delivered from door to door by Postal Services or UPS (for express deliveries). Freight costs are added to the original price of the product(s). Please note that we can not deliver to P.O. boxes. Shipping via registered post takes approximately 5-12 days and UPS takes 1-3 days.